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Discussing E-Business 2.1
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E-Retailers are better at satisfying customers

Started by Pranav Chavda · 1 year ago

Forsee resuts recently published the quarterly ACSI(American Consumer Satisfaction Index) e-commerce benchmark report for Q4 2006, According to which - not surprisingly, E-retailers are offering much better customer service than those retailing offline. The overall score for E-commerce on th ... Continue reading »

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